LawEval is the first decision-making platform engineered specifically to meet the unique needs of law firms. This video will explain the Monitoring Module.
The Monitoring module provides all-in-one, 24/7 monitoring of your online websites' digital presence. After logging in, click on Monitoring Overview.
The Assets area offers a quick overview of the digital assets being monitored, including essential information such as overall uptime, outages, and statuses.
The first chart is the Daily Uptime Chart, showing daily uptime percentages for all digital assets. Users can hover over each day to view specific percentages.
The second is the Combined Uptime Chart, displaying the combined uptime percentage over the last 30 days, which can also be adjusted to today's or yesterday's.
LawEval comprehensively monitors issues such as domain names, SSL, pixel codes, and customer touchpoint, ensuring optimal website performance and security.
Under each category, a list of monitored digital assets is available. Each item features two status blocks. On the left shows the status for the last 30 days.
And on the right, the block displays the current real-time status. Clicking on a digital asset provides more detailed information about outages.
When inspecting a specific digital asset, users can access daily uptime percentage charts, overall combined uptime, and a timeline of recent outages.
Additionally, this view provides the asset description, explains the importance of the asset's online presence, and outlines steps to take in case of an outage.
Performance monitoring is another feature of the Monitoring Module, and it is located below the Assets area.
LawEval’s proprietary system continuously monitors and tracks detailed site performance metrics for websites and key pages.
This feature provides side-by-side comparison of mobile and desktop pages, date range and key page filtering options, and additional metric data.
Clicking on any specific key metric will show its corresponding graphs at the bottom, highlighting specific performance concerns and trends.
Visual History is another feature within the Monitoring Module. It can be found below the Performance section.
LawEval captures snapshots of websites multiple times daily, including homepages and key pages.
Users can view screenshots by date, access both desktop and mobile versions, and zoom in for closer inspection
This visual capturing provides a historical archive of screenshots, allowing you to conduct point-in-time reviews and effectively track issues.
Alerts is located below Visual History. LawEval automatically generates alerts for issues or important information.
The Alerts area displays all unarchived alerts, which can be configured to send to multiple email addresses and filtered by type.
Clicking an alert provides additional information and quick access to related monitors. The alerting system is categorized into three levels:
Urgent: For major outages such as web server or domain name issues. Essential: For warnings about potential problems. And Notice: For informational alerts.
Alert Configuration. In the Settings area, accessible through the profile icon dropdown menu, users can configure their alert preferences.
This includes the option to enable email notifications for all alerts, or customize for specific alert levels. You can also select your preferred schedule.
To save your changes, be sure to click the Save button after making any adjustments to your alert configuration.
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